A ten-session package paid in full on Monday is not ten sessions of income. It is one payment and ten obligations, and the gap between those two is where most businesses in this sector lose track of what they are actually worth.
Selling packages and memberships up front solves a cash problem and creates an accounting one, and the second problem usually goes unnoticed for years.
The money side of this is solvable with ordinary accounting discipline. The counting side is where the honest limits of this platform sit, and they are set out plainly below rather than after a demo.
This sector is where being precise matters most, because half of what people expect from “salon software” is scheduling, and scheduling is not what this is.
Money taken up front is recorded against the client as an advance when it lands, and invoices raised as service is delivered settle against it. The balance still held is a real figure in the ledger at any point.
That alone answers the year-end question that most businesses in this sector cannot answer at all.
Shampoo, supplements, equipment and gift items are ordinary stocked lines with barcode point of sale, real cost, credit notes on returns and stock across branches.
For most salons and gyms retail is a quiet third of the margin, and it is usually the least well controlled part of the business.
There is no appointment book, no class schedule, no therapist or trainer roster and no reminders. Whatever you use to book clients today, you will keep using.
This is the commercial and accounting layer underneath that, not a replacement for it. If you were looking for scheduling, stop here rather than at the demo.
The financial drawdown is exact — invoice against the advance and the balance reduces. What is not automatic is a counter that says seven of ten sessions have been used.
Businesses running this well raise the invoice at each visit, which keeps money and sessions in step. It works, and it is a habit rather than a feature.
Attendance, leave and payroll for therapists, trainers and front-of-house sit on the same ledger as the takings they generate.
Commission-heavy teams still need the commission calculated outside the system, which is worth planning for.
Post revenue and cost against a cost centre so a second location has its own figure, with a budget to compare it against.
Multi-branch stock and users run on one set of books, so a group is one system rather than three.
No card, no setup call. Take an advance, invoice two sessions against it, and see what is still held.
All of these take money ahead of delivery and sell something retail alongside it. The financial spine underneath is identical.
Walk-ins and packages, with retail product sold over the same counter.
Treatment packages paid up front and drawn down as they are taken.
Membership money received ahead of the year it covers, with supplements on the counter.
Course-based treatments with deposits, and retail lines beside them.
Class blocks sold ahead, with mats and kit as ordinary stock.
Term fees collected in advance, with kit and equipment sold alongside.
Not a generic retail tool with a currency switch bolted on the side.
Invoices, credit notes and purchases carry VAT as you raise them, with the totals your return needs already summed. See VAT accounting software and what e-invoicing will require.
Money received for services not yet delivered is recorded against the client from the moment it lands, so what the business has earned and what it merely holds are two different figures.
Basic covers a single branch from AED 115 a month. Multi-branch stock and transfers start on Professional at AED 215, which covers three — see pricing.
Takings, retail stock, payroll and the ledger are one platform. What sits outside it is scheduling — and being clear about that boundary is more useful to you than another feature list.
See the full feature listChart of accounts, journals, AR and AP, post-dated cheques, bank reconciliation and an audit trail — the ledger is here.
Products and equipment with real cost and returns that reverse properly — see inventory.
A branch or a treatment area as its own figure, against a budget you set.
If products outsell services, the retail POS setup is the better starting point.
Still unsure? Send us a message — a person replies, usually the same day.
No. There is no diary, no class timetable, no therapist or trainer roster, no online booking and no reminders. This is the money layer — advances, invoicing, retail stock, payroll and the ledger. Whatever you use for scheduling today you will carry on using, and that is the single most important thing to establish before a demo.
Financially, yes. An advance records against the client and reduces as sessions are invoiced, so the money still held is exact at any moment. What there is not is an automatic session counter telling you seven of ten have been used — most businesses handle this by raising the invoice at each visit, which keeps the money and the sessions in step.
Not automatically. There is no recurring customer invoicing outside the Real Estate module, so a monthly membership is an invoice raised each period, or an advance taken up front and drawn down. Recurring journals can regenerate the accounting entry on a schedule, but not the client invoice.
Yes, and this is where the platform is genuinely strong here. Retail lines are ordinary stocked items with barcode point of sale, real weighted-average cost, credit notes on returns and stock across branches.
Not as a feature. There is no commission rule that reads sales and produces a payable, so commission is worked out outside the system and entered into payroll. If commission is a large part of how your team is paid, plan for that.
Yes. VAT is calculated on every invoice, credit note and purchase as you raise it, in AED, with the totals your return needs already summed.
Yes. Multi-branch stock, users and reporting on one set of books with role-based access, and cost centres to give each branch its own figure. Multi-branch starts on the Professional plan.
Only as attachments and comments on a document. There is no clinical record, no treatment history form and nothing designed for medical notes — so for a clinic, treat this as the commercial system and keep clinical records where they are.
You export it — clients, transactions, stock and the full ledger — in formats that open in a spreadsheet or go to another system.
Take an advance, invoice a couple of sessions against it and sell a product over the counter, then look at what the ledger says you still owe. Fourteen days free, no card.