One customer buys a mouse and pays for it. The next wants a quotation for forty machines, a purchase order number on the invoice, and sixty days — and the second one is where a shop this size either makes its year or loses a quarter of it.
A counter sale is over in a minute and leaves a receipt. A corporate order runs for eleven weeks, passes through four people, and leaves whatever anyone happened to write down.
The counter half of the business polices itself, because cash changes hands. The corporate half needs the paper trail to be the system rather than an afterthought.
Nothing on this list is exotic. What matters is that each step is a document the next step is built from, so the version the customer accepted is the version that ships and the version that bills.
Build the quotation from the item master rather than from a supplier email, so the cost behind the price is a real cost and the margin on the deal is visible while you can still change it.
Quotations go out to be accepted or rejected. The accepted version is the record — not the third revision somebody sent from a phone.
Orders over a value you set are routed to whoever should approve them. Who raises a document and who signs it off can be two different people, and the order does not commit stock until the sign-off is done.
A delivery posts out of stock as it goes, and what has not shipped stays open on the order — so twenty-eight now and twelve later is one order with a running balance rather than an invoice nobody can defend.
The invoice carries 5% VAT and your TRN. After that it is a receivables account with aging by bucket, statements, and post-dated cheques tracked to clearance.
No card, no setup call. Bring a quotation you already sent and watch it become an order, a part delivery and an invoice.
Retail stock turns on the shop floor while project stock is bought against a specific order. Both come off the same figure, which is the only way the two halves stop lying to each other.
Stock is multi-warehouse, so the shop floor, the back store and a second branch are locations of the same item. The counter can answer whether the other branch has it without anyone walking.
Moving stock between branches is a transfer that posts on both sides, so nothing leaves one location without arriving at another.
Multi-currency purchasing with dated exchange rates, and a base-currency ledger that still balances. Freight, duty and clearing land across the shipment rather than sitting in an expense account.
That is the difference between the margin you quoted and the margin you actually made on an imported batch.
Hardware ages in public. Slow and dead lines come out as a report, and you can ask the AI assistant which lines have not moved in ninety days rather than finding out when the model is superseded.
Reorder levels sit on the item, so the fast-moving consumables reorder themselves into your attention instead of running out mid-week.
Attachments and comments sit on any document, so a serial list, a signed delivery note or a customer PO can be filed against the invoice it belongs to.
It is a record attached to a transaction rather than a searchable field — worth knowing precisely, and covered in the questions below.
Not a generic retail tool with a currency switch bolted on the side.
Invoices, credit notes and purchases carry VAT as you raise them, with the totals your return needs already summed. See VAT accounting software and what e-invoicing will require.
Sign-off routing on orders and stock adjustments, with a full audit trail and closed periods, so a deal from March still reads the way it read in March.
Basic covers a single branch from AED 115 a month. Multi-branch stock and transfers start on Professional at AED 215, which covers three — see pricing.
The counter and the corporate desk are two doors into the same platform — the same stock, the same receivables, the same ledger. That is why a project worth six figures does not need a spreadsheet running alongside it.
See the full feature listRetail lines, project stock and consumables sit in the same inventory, across every branch you run.
Requests, orders, goods receipts and distributor bills, in any currency, so a delivery updates stock and what you owe in one movement.
Chart of accounts, journals, AR and AP, post-dated cheques, bank reconciliation and an audit trail — the ledger is here.
A build, an installation or an on-site call is a service line that carries no stock, next to the hardware that does.
The staff doing installations sit in the same system as the payroll that pays them.
A faster counter with lower-value stock behaves differently — see mobile shop software.
Still unsure? Send us a message — a person replies, usually the same day.
Yes. Orders above a value you set are routed for sign-off before they commit stock, and whoever raises a document can be a different person from whoever approves it. The route can key on the amount, the document type and the warehouse.
Not as dedicated fields. There is no serial register and no warranty report, so you cannot search for a machine by its serial. What you can do is attach the serial list or the supplier warranty document to the invoice, so the record stays with the sale. If serial-level tracking is essential to how you trade, raise it with us before you commit.
Yes, with dated exchange rates and a base-currency ledger that still balances. Freight, duty and clearing spread across the shipment, so the margin on an imported batch is against what it actually cost to land.
Yes. A delivery posts out of stock as it goes and whatever has not shipped stays open on the sales order, so twenty-eight now and twelve in October is one order with a running balance rather than two disconnected documents.
Yes. VAT is calculated on quotations, invoices, credit notes and purchases as you raise them, in AED, with the totals your return needs already summed and your TRN on the tax invoice.
Yes. Labour, installation and on-site cover are set up as service items that carry no stock, so they sit on the same invoice as the hardware without pretending to be something you hold on a shelf.
Yes. A corporate buyer is a receivables account with payment terms, aging reported by bucket, and a monthly statement. Post-dated cheques are tracked through to clearing. The aging is what you check before agreeing to a large order — there is no hard block that stops a sale to an account over its limit.
Yes. Multi-branch stock, users and reporting sit on one set of books, with role-based access controlling who reaches what. Multi-branch starts on the Professional plan, which covers 1 branches.
You export it — products, customers, transactions and the full ledger — in formats that open in a spreadsheet or go to another system. No exit fee and no waiting on a ticket.
Bring one corporate quotation and a day at the counter, and see them posted end to end — sign-off, part delivery, invoice, statement. Fourteen days free, no card, export any time.