A phone is not stock in the way a case is stock. It is a week of margin that gets smaller every week it sits there, in a business where the accessories nobody talks about are quietly paying the rent.
Most retail stock is patient. Phones are not. A handset that does not sell this month is not the same asset it was when you bought it, and no shelf ever mentions that.
You cannot stop a phone depreciating. You can find out in week eight rather than week fourteen, which is the difference between a discount and a write-off.
A phone shop runs two trades that behave nothing alike, and most till software treats them as one list. The interesting question is always which of the two paid for the month.
Most of your working capital is in a small number of high-value items. Stock is valued at a moving weighted-average cost, so what a handset leaves at is what it actually cost across the deliveries it came in on — not the price you had in mind when you ordered it.
When the distributor moves trade prices mid-model, the margin figure moves with it instead of quietly staying optimistic for another two months.
Cases, glass, cables, chargers, banks, buds — low value each, several hundred of them, and frequently the majority of the actual profit. Each is its own item with its own code, category, brand and reorder level.
Which is what makes the mix visible: margin by item and category tells you whether last month was a good month for phones or a good month for everything else.
Slow and dead lines come out as a report rather than as a discovery when the successor model is announced. You can ask the AI assistant which lines have not moved in ninety days and get the table back.
Valuation reports reconcile to the inventory control account in the ledger, so the number you are looking at is the number in the books.
Stock is multi-warehouse, so one item shows what is on hand in each branch and what is on order. On a three-thousand-dirham sale it is worth knowing before the customer leaves to check somewhere else.
Moving a handset between branches is a transfer that posts on both sides, so nothing leaves one shop without arriving at the other.
No card, no setup call. Bring one distributor invoice and a day at the counter, and watch both post.
Speed matters at any counter. It matters more here, because the thing being sold is expensive enough that a slow, uncertain sale is a sale that walks two doors down.
Barcode or search at the till. The handset, the case and the glass go on one document, so the attach rate is something you can measure rather than something you hope for.
A three-thousand-dirham decision takes a minute. The bill holds and the queue keeps moving, and you recall it rather than starting again.
Take it however it comes on one sale. Trade and corporate buyers on terms go onto their account instead, with the balance and the aging there to look at first.
Stock out at real cost, revenue in, 5% VAT on the invoice with your TRN, and one balanced journal at the moment of sale. Serial or box details can be attached to the invoice, so the paperwork stays with the sale.
When a single item is worth a week of accessory sales, the difference between a tidy close and a vague one stops being an accounting preference.
The cashier and the shift are recorded on the sale, so a figure at the end of the day traces back to a person and a period rather than to the shop in general.
The opening float is recorded at the start of a shift and the counted cash at the end, with the difference against what the system expected calculated for you.
Refunds, voids and discounts are recorded against whoever processed them — which on this kind of stock is a conversation worth being able to have.
Not a generic retail tool with a currency switch bolted on the side.
Invoices, credit notes and purchases carry VAT as you raise them, with the totals your return needs already summed. See VAT accounting software and what e-invoicing will require.
Buy in dollars with dated exchange rates, and land freight, duty and clearing across the shipment so the margin on a parallel import is a real number.
Basic covers a single branch from AED 115 a month. Multi-branch stock and transfers start on Professional at AED 215, which covers three — see pricing.
The counter is one door into the same platform that carries your purchasing, your receivables and your ledger — which is what makes the question “did we actually make money this month” answerable on the day rather than in March.
See the full feature listHandsets, accessories and the sundries by the till sit in the same inventory, across every branch you run.
Orders, goods receipts and distributor bills, in any currency, so a delivery updates stock and what you owe in one movement.
Chart of accounts, journals, AR and AP, post-dated cheques, bank reconciliation and an audit trail — the ledger is here.
A screen replacement is a service line that carries no stock, next to the part that does — so a repair bills like a repair without needing a second system.
A stock adjustment over a value you set can be routed for sign-off before it posts, which on this stock is worth switching on.
Corporate orders with a quotation and a sign-off are a slightly different shape — see computer shop software.
Still unsure? Send us a message — a person replies, usually the same day.
No. There is no IMEI or serial-number field, and no register that ties a specific handset to the customer who bought it. Stock is tracked by item and quantity. What you can do is attach the IMEI list or the box paperwork to the invoice itself, so the record stays with the sale — but it is an attachment, not a searchable field. If IMEI-level tracking is essential to how you trade, raise it with us before you commit.
Stock is valued at a moving weighted-average cost, so a handset leaves the shelf at what it actually cost you across the deliveries it came in on. When the distributor moves trade prices mid-model, the margin figure moves with it instead of staying optimistic against the price you first paid.
Yes. Stock is multi-warehouse, so one item shows what is on hand in each branch and what is on a purchase order and not yet landed. Moving a handset between branches is a transfer that posts on both sides.
A return raises a credit note against the original sale. The handset goes back on the shelf as stock and the revenue, cost of sale and VAT all reverse together, so a returned phone does not quietly leave the sale sitting on your books.
Yes. VAT is calculated on every invoice, credit note and purchase as you raise it, in AED, with the totals your return needs already summed and your TRN on the tax invoice.
No. There is no warranty tracking tied to a handset and no automatic claim against the supplier. The sale invoice is the record, and a customer’s invoice history gives you the date of sale — which covers the common case, but not a warranty report.
There is no purpose-built trade-in transaction. Most shops handle it as a discount line on the sale, or receive the handset as its own item if you intend to resell it so that it carries a value and a quantity like anything else.
Yes, within limits. Labour is set up as a service item that carries no stock, and the part is an ordinary stock item, so a repair bills correctly on one invoice. There is no repair job-card workflow with technician assignment — that is a workshop feature rather than a counter one.
No. It runs in a browser on the machine you already have. A keyboard-emulating USB or Bluetooth barcode scanner, a thermal receipt printer and the cash drawer that opens off it are the usual counter additions, and all three are ordinary off-the-shelf devices.
Bring one distributor invoice and a day at the counter, and see them posted end to end — stock in at real cost, stock out, VAT on the invoice. Fourteen days free, no card, export any time.